Employers information section
Welcome to the Employers information section. We hope you find some of this useful.
Employment Law
Disability and Sexual Discrimination
KEY FACTS your business needs to know about discrimination legislation
Age
Age discrimination is against the law and there is more to that than meets the eye.
Redundancy
A model guide to Redundancy policy and practice
Discipline
An example Disciplinary procedure
Bullying and Harassment
Best practice in identifying and policing bulling and harassment
Business Boosting Hints and Tips
Customer Requirements Form - Appraisal/Qualification
- the first concrete step
The essential first requirement of any sales process
Sales managers Standard Operating Procedure
Essential core practices to achieve consistent retail results
The Ultimate 5 Minute Briefing
Knowledge is power - take our 5 minute briefing and refresh yourself
Morning Meetings
A few pointers to breath life into current or lapsed morning meetings
Referrals as a profit tool
Forgotten by nearly all Automotive retailers - including household names and
upper quartile operations yet the backbone still of the personal finance and insurance
markets
Tough Targets to hit ?
Have you considered if you have the right people in the right place to get the
job done?
Performance Management, balanced scorecard
approach
Planning is an unnatural process; it is much more fun to do something. And the
nicest thing about not planning is that failure comes as a complete surprise rather
than being preceded by a period of worry and depression
Email - the cheapest route to market
Are you finding that traditional press advertising is increasingly ineffective
and yet the press continue to charge huge page rates for a dying art? Have you seen
a huge increase in internet enquiries over the last 5 years? Do you agree that email
and internet enquiries are often one and the same thing?
Hire Slow - Fire Fast
10 secrets of letting people go with dignity. Courtesy of the Integrity Centre
Definition of a Sales Appointment
Shared responsibility for the creation of footfall is at the heart of all upper
quartile motor retailers. The hunt for appointments therefore needs some regulation
around exactly what an appointment is - and it is not an appointment until and unless
it is confirmed with a date and time.
Business Recovery
Business Recovery - High Level Pass
First project - to determine the size of the prize and get investor attention; see the wood for the trees - establish the vital few from the irrelevant many
Cash Flow
Cash at Bank predictive spreadsheet - not fully integrated but a good start if you are not currently cash concious
Business Recovery Plan - Investor Initial
Presentation
Heads up for the Bank or key business partners - executive overview
Business Recovery Plan - detailed plans and
connected thinking
This is the working recovery master plan which normally and logically would be spun off the presentation
Strategy document which preceded it. It is the control document and focal point for the joined up thinking
of the project. Each team player would have an action plan tied back to this
People Management
Could you save someone's life if the opportunity
arose?
Could you save someones life if the opportunity arose? Moreover - could your
staff? It might be worth posting a clipping of this to your notice boards - what
harm can it do?
Quarterly Appraisal for Sales Manager
Example of a quarterly appraisal for sales managers to be carried out by the
General Manager
Monthly Appraisal for Sales Controller and
Business Manager
Monthly/Quarterly appraisal for sales controllers and business managers to be carried
out by the sales manager
Monthly Appraisal for Salespeople
Monthly appraisal for salespeople to be carried out within 2 days of the month
close by the controller or sales manager
Interviewing Tips for Employers courtesy
of Kelly Services
The interview is the backstop to a good recruitment decision - it is not the
beginning or the end; it is the beginning of the end. To that end - it is commercially
crucial to establish a recruitment process which is timely, effective and results
in lasting placements.
How to undertake salary reviews courtesy
Francesca Randle Cactus Research
Pay is probably the most emotive discussion point between employers and employees
but do you and your organisation have a well thought out approach to both annual
reviews and ad hoc requests for more money?
EMPLOYEE ABSENTEEISM manage the situation
Around 2 million people are reporting they suffer from an illness which they
believe was caused by or made worse by their current or past work. Around 35 million
working days are lost every year (1.5 days per Worker bet its even higher in
your business) 28 million days lost due to work-related ill health and around 7
million due to workplace injury.
Sundry articles..........
Mindmapping - ever heard of it?
For those not familiar with Mind Mapping, it is a note making, note taking and thinking system that is designed to help people access their own thinking power in a way that is efficient, effective........and enjoyable.
Mind Maps have been around for over 30 years and are used in every country in the world.
Quarter 2 - It's not quarter 1 and it sure ain't quarter 3
Quarter 1 in any year represents around 40% of your full year expectation - so what do you do when it's over?
Used Cars - for volume and profit
Written for January markets but good anytime of year as a general recap on your used vehicle sales approach
