? Provide assistance and advice to managers relating to personnel issues and employee rights. As necessary, takes account of current legislation to provide assistance to staff relating to terms and conditions of employment and on personal matters in which they require assistance.

? Ensure all personnel policies and procedures are implemented by monitoring and advising managers. Recommend changes/new policies and procedures for implementation. Administer and develop personnel policies, systems and procedures to meet operational needs in line with legislative requirements.

? Develop and implement policies to meet company objectives and ensure compliance with legislation. This will encompass all aspects of equal opportunity including gender, ethnic origin and disability.

? Manage the recruitment process for all staff through use of appropriate methods and liaison with recruitment services.

? Ensure all new staff inductions are carried out by managers, applying best practice methods and using appropriate and up to date tools and materials.

? Ensure all aspects of personnel administration is carried out from issuing of offer letters/contracts to maintenance of up to date personnel files (ensuring payroll have copies of all relevant correspondence/documents).

? Ensure the correct application of terms and conditions including hours of work, overtime arrangements, pension matters, healthcare etc.

? Ensure the correct use of the disciplinary/grievance procedure as a last resort, having explored other means of resolving issues.

? Liaise with external legal bodies if necessary.

? Assisting directors to project manage special projects and perform other tasks/projects as and when required.

? Produce monthly group HR reports for the board to include:

- Sickness/Absence
- Disciplinary
- Staff Turnover
- Special projects
- Updates

? Co-ordinate the appraisal process for all groups of staff, ensuring correct documentation is available and that appraisers / appraised receive guidance in the process as necessary.

? Liaise with appropriate outsourcing to provide the right skills and development for staff through the identification of individual needs from the appraisal process.

? To manage the range of services, including pay reviews, job evaluations, appraisal, performance management, promotion and transfer of staff.

? Ensure effective staff communication within the group via Brand Managers/Brand Directors and conduct monthly HR update meetings.

? Compile the personnel budget and monitor expenditure throughout the year.

Key Competencies:

? Managing People
Intellectually aware of and has a belief in the value of the human asset to current and future business success. Has the skills to draw the best performance from the people (s)he manages and / or interacts with, in a manner that builds relationships and team spirit.

? Consumer and Market Focus
Prioritises the need to have an understanding of the relevant consumer and local market influences. Possesses an energy and genuine regard for the importance of the customer to the sustainability of the business and the Brand and ensures procedures and attitudes are in place throughout their area of responsibility to deliver excellent levels of service.

? Business and Commercial Know-How
Effectively analyses and interprets all types of commercial data, in order to accurately diagnose and put in place appropriate solutions to ensure business success and growth. Has the ability to anticipate and act proactively as well as responsively.

? Personal Impact
Possesses the personal impact and stature of a professional business person. Has the essential skills to make an impact with a range of people and possess a level of self-awareness that enables them to adapt their style to suit different requirements.

? Brand Alignment
Knowledgeable of and aligned to the Brand, acting as trustworthy ambassador in the eyes of the customer, staff and peers. Runs their area of responsibility in a manner that honours the Brand values and supports Brand strategy in all that it does.