Duties and Responsibilities

Establish and maintain, as agreed with the Director, operating policies and standards based on the need to obtain volume and profit targets

Contribute to the development of the business plan in conjunction with the Director

Achieve and maintain an acceptable level of profitability and improve this in line with the company?s requirement for a satisfactory return on assets and funds employed

Ensure procedures, systems and controls approved by the company are maintained throughout

Regularly investigate market trends and opportunities and develop advertising and promotions in consultation with the Sales managers to market the department within agreed budgets.

Ensure regular contact with the wholesale and fleet customers to sell ideas and proposals to grow the business.

Ensure compliance with the strict credit control procedures as determined by group policy

Achieve and maintain levels of Customer satisfaction and retention as required by the manufacturer and the company

Implement and administer the smooth running of Quality standards required by the manufacturer and the company i.e. ISO IIP

Monitor stock inventory levels ensuring appropriate levels ratios and turnover are maintained. Predict and pro-actively manage foreseeable seasonal stock fluctuations including model line pressures within this. Oversee annual stock take

Recruit, induct train and develop talented people necessary to achieve volume and profit objectives and delegate responsibilities where appropriate

Carry out regular appraisals of staff performance to identify strengths and weaknesses as a basis of instigating future policies and actions

Lead and encourage staff to achieve their full potential building courage and stamina throughout the organisation

Regularly communicate with staff individually and collectively to discuss future policy, customer care issues and areas of importance within the department

Make changes and help people identify what habits and assumptions must be changed for the company to prosper. Be innovative in approach in order to improve performance

Contribute fully to dealership meetings and keep abreast of developments in the motor trade generally including Ford and Government legislation

Define and organise duties and responsibilities within the department to ensure staff operate in line with expense budgets and fully utilise assets under their direct control

Optimise utilisation of premises and opportunities presented by the manufacturers franchise to promote the company?s image and goodwill with customers, potential customers and with the community generally

Maintain the security and good housekeeping of the department

Attend training courses as required

Be aware of the published list of regular duties pertaining to the post of Regional Sales Manager and ensure that they are all regularly and successfully attended to.

HEALTH AND SAFETY

To ensure the safe working environment for all employees by complying with the statutory legislation and Government Health and Safety Policy

To report immediately any non conformance to the appropriate senior position

RELATIONSHIPS

Directly responsible to: Regional Director

Directly supervises: All car sales managers and business managers

Service/ Consultative relationships with: Other managers, suppliers & manufacturer